Shipping policy

New Zealand

Free shipping on all NZ orders over $100.

Flat rate of $8.95 on all NZ orders under $100.

NZ Post is used to dispatch all orders and tracking is provided for each order.

Please note, we do not ship on weekends or New Zealand public holidays. Orders placed during this time will be processed the next available business day.

Please allow extra days for delivery to rural addresses.
We do not ship to PO Boxes. Please provide a physical address during checkout.

SAIKAH takes no responsibility for lost or damaged goods in transit. Please contact NZ post with your tracking number if your order has not arrived.

Australia

Free shipping on all AUS orders over AUD$150.

Flat rate of AUD$21 on all AUS orders under AUD$150.

Large orders that greatly exceed this shipping price may incur additional charges.  Our sales team will contact you before we fulfill your order in such instances.

NZ Post is used to dispatch all orders and tracking is provided for each order.

Please note, we do not ship on weekends or New Zealand public holidays. Orders placed during this time will be processed the next available business day.

Australian orders may be subjected to duties and taxes upon arrival and customers are responsible for these charges. These charges are determined by your local customs authority.

SAIKAH will not be responsible for return shipping costs nor duty reimbursement in the case of international returns.

International Shipping

Shipping costs for international orders will be calculated at checkout.

NZ Post is used to dispatch all international orders and tracking is provided for each order.

Please note that all international orders may be subjected to duties and taxes upon arrival and customers are responsible for these charges. These charges are determined by your local customs authority.

SAIKAH will not be responsible for return shipping costs nor duty reimbursement in the case of international returns.